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Banks and technology vendors have been touting personalized service through better analytics for some years, so a bit of skepticism is in order when Cisco promotes its technology as a solution. “According to our survey, 43 percent of U.S. customers believe their primary bank does not understand their needs; 31 percent [...]
from Forbes Real Time http://onforb.es/116Q8ZB
Banks and technology vendors have been touting personalized service through better analytics for some years, so a bit of skepticism is in order when Cisco promotes its technology as a solution. “According to our survey, 43 percent of U.S. customers believe their primary bank does not understand their needs; 31 percent [...]
from Forbes Real Time http://onforb.es/116Q8ZB
